Thank you so much Julia for your kind words and understanding. It is exactly as you say it is. We all have lives as well as our dear writers and somehow we try to find time to dedicate ourselves to making our writers look better. All we ask is that our writers do their best to make our job easy by getting things right to begin with. After that, please, a little patience. The only other thing I will add is that these days our workload is under a lot of strain due the time it takes us to deal with plagiarists and trolls. The bad guys make the good guys suffer, but we all do our best to get through it all. Thank you for you kind support.